XYLENTHAROX Money Back Guarantee Policy

At XYLENTHAROX, we are committed to providing you with the highest quality products and customer satisfaction. Our Money Back Guarantee ensures that you can shop with confidence, knowing you have our support. Please read the terms of our guarantee carefully.

Eligibility for Returns

Products must be returned within 30 days from the date of purchase. To be eligible for a return:

The item must be unused and in the same condition that you received it.
It must also be in the original packaging with all accessories and documentation included.
A valid proof of purchase from XYLENTHAROX is required.

Non-Returnable Items

Unfortunately, we cannot accept returns on:

Gift cards
Downloadable software products
Personalized or custom-made items

Return Process

Contact our customer service team at [email protected] to initiate a return. Include your order number and reason for return.
Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send your item back to us.
Pack your item securely and include the RMA number inside the package.
Ship the package to the address provided by our customer service team.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you wish to exchange an item, please initiate a return and place a new order for the desired item on our website.

Shipping Costs

Shipping costs for returning items are the responsibility of the customer. However, if the return is due to an error on our part, we will cover the cost of return shipping.

Need Help?

For any questions regarding our Money Back Guarantee, please reach out to our dedicated support team at [email protected] or call us at (555) 678-1234.

Thank you for choosing XYLENTHAROX. Your satisfaction is our priority.